Build Your Support Team
Predictable, month-to-month pricing based on the previous two months of ticket volume
What type of business do you have?
$600/month
What's included
- Guaranteed 2 hour or less response time Monday - Sunday
- Two Ant Support agents and one manager (Ecommerce, SaaS), ensuring coverage during vacations and sick days
- Shared Slack channel for easy communication
- Internal process documentation
- Personalized escalation plan
- Support on any CRM system you prefer
- Schedule meetings with the team whenever you need or work with us asynchronously, whichever you prefer!
- Flexible month-to-month plans, no long-term contracts
Onboarding Process
- 1Pay $1 to get started
- 2Schedule your kick off call
- 3Provide access to your support systems
- 4We begin building your internal documentation based on past support tickets
- 5We write draft responses to support tickets for you to review
- 6We start responding to customers once you give approval (typically within 7 days)
- 7We only bill you for your first month when we start answering customer inquiries directly
If you realize we are not the right fit at any point during onboarding, we'll refund your $1 — no questions asked
Ready to offload your support?
Reach out to us at team@antsupport.co or schedule a call
Start Onboarding for $1